Contact

Email support@followusai.com for anything about Beans: help with the planner, billing, refunds, your account or your data. We aim to reply within one business day.

What to include

• The email address on your Beans account.
• What you were doing, what you expected and what happened instead.
• Your browser and device, and a screenshot if you can.

Common requests

• Cancel your subscription. In the planner, open Settings, then Subscription, and choose Manage subscription. Cancelling takes effect at the end of your trial or the period you've paid for, and you keep access until then. Cancel during the trial and you aren't charged.
• Change your plan, card or billing email. Use Manage subscription too. It also has your invoices.
• Get a refund. Email us within 14 days of a charge and we'll refund it in full. The terms have the details.
• Delete your account. Email us from your account's email address and we'll cancel your subscription, then delete your account and your tasks.
• Get a copy of your data. Email us from your account's email address and we'll send it.

Who makes Beans

Beans is made by FollowUs AI LLC, a small software company in Michigan, USA. There's no phone line or office open to visitors, so email is the way to reach us.

The privacy policy says what Beans stores and why.